Question 1

What is the gallery?

Accepted Answer

The Gallery is a place for me to put some of the flavors I've done that I'm proud and excited to show off, but are a bit difficult for me to have as a standard order flavor due to either price of ingredients or the extra work that goes into crafting them. However, if there's a flavor that you really want to try from there, they can be ordered via a Custom Order request by emailing me at macajohnsofficial@gmail.com!

Question 2

What are the Standard Order Criteria?

Accepted Answer

For standard orders, your flavor selection is from any flavors I've done before (check out the Macarons page). As I'm doing all of this out of my house, I don't really have the room to keep things on hand for easily fulfilling small orders of every flavor I've made before, and as a result I request that orders be 10 or more macarons per order, and a limit of 1 flavors per 10 macarons (send me an email for a custom order if there's an occasion that you require more flavors for).

For bonbons, I make and sell them in batches of 20. The flavor selection is from any flavors I've done before (check out the Macajohnbons page).

Fill out the form on the Standard Order page and I'll get back to you via email to confirm your order and the date/time for pickup/delivery.

Question 3

What's the Custom Order Procedure?

Accepted Answer

For custom orders, the sky's the limit! Check out the Custom Order page to see what all you have to select from parameter-wise to craft your perfect macaron or bonbon, and then send me an email at macajohnsofficial@gmail.com or contact me through instagram @Macajohnsand we'll hash out the details!

Question 4

How do I place an order?

Accepted Answer

Standard Order - Fill out the form on the Standard Orders page and I'll review it and get back to you via email to confirm your order and make sure your desired pick up/delivery time will work for both of us.
Custom Order - Check out the Custom Orders page to review the available parameters to change for a custom order there and send me an email at Macajohnsofficial@gmail.com or contact me through Instagram @Macajohns, and I'll respond to work out the specifications, price, and pickup/delivery date with you.

Question 5

When should I place my order?

Accepted Answer

At the end of the day I'm still a grad student doing this for fun, and I do all my baking on the weekend (Friday-Sunday), so I would prefer Macajohnbon andsmaller macaron orders (Up to 24 macarons) to be placed at least one day in advance so that I can make sure I have all the ingredients and specifications required, and that larger macaron orders (25+ macarons) be placed at least 3 days in advance.

Question 6

What are the payment options?

Accepted Answer

I take cash upon delivery, Venmo, or Paypal as options!

Question 7

How do I get my order?

Accepted Answer

I'm located in central San Francisco, and in general I'd prefer to be able to schedule individually via email with customers a time to meet up at a convenient location for them to pick up their orders. I am also willing to do deliveries, but those need to also be scheduled with me and depending on where it is there might be an extra cost associated with me getting there. As of right now my order radius is limited to the Upper Bay area, but if you email me and ask I might be able to figure out being able to ship elsewhere depending on the order!

Question 8

Any questions not covered here?

Accepted Answer

Send me an email at macajohnsofficial@gmail.comor contact me through instagram @Macajohns and I'll try and get back to you ASAP to help clarify anything!